Privacy Policy

1. Information We Collect

PeptideAmerica collects information you provide directly, including your name, email address, shipping address, and order details. We also collect standard web analytics data such as IP address, browser type, and page views.

2. How We Use Your Information

We use collected information to process orders, provide order tracking, respond to inquiries, send documentation and catalog updates (with your consent), and maintain the security of our platform.

3. Data Security

Sensitive data is encrypted at rest using AES-256-GCM. Session management uses cryptographically secure tokens. We implement rate limiting and access controls to protect against unauthorized access.

4. Data Sharing

We do not sell or rent your personal information. We may share order information with shipping carriers for fulfillment purposes. We may disclose information if required by law or legal process.

We also use third-party service providers that support the operation of this site: Google Analytics for usage measurement (only with your consent) and a payment-processor compliance monitoring service that scans our public product pages. Neither receives your order history or account details. Both are described in section 5.

5. Cookies & Analytics

This site uses essential cookies for session management and cart functionality. We do not use third-party advertising cookies.

With your explicit consent, we use Google Analytics (a Google service) to understand how visitors use our site. Google Analytics uses cookies to collect information such as pages visited, time on site, and browser type. This data is aggregated and does not personally identify you. We configure Google Analytics with enhanced privacy settings: advertising features are disabled, and ad-storage cookies are always denied.

You choose whether to allow analytics cookies when you first visit the site. You can change or withdraw your consent at any time by clicking the “Privacy” button at the bottom-left corner of any page. If you decline, no analytics script is loaded and no data is collected.

Separately, our payment processor requires us to run a compliance monitoring service (“Beacon”) that checks our public product pages against their marketing and product-claim rules. It collects the visible text of public pages along with the page URL, title, meta description, structured product data, and links to images and documents on our own site. It does not collect your name, address, email, phone number, payment details, or the contents of any form you fill in, and it does not read your cookies or account session. It sets one first-party cookie. Because this is a compliance control required to accept card payments rather than optional analytics, it is not covered by the analytics consent choice above. It does not run on signed-in administrative pages.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting support@peptideamerica.com.

7. Contact

For order questions, contact support@peptideamerica.com.