Everything you need to know before ordering

In-stock orders ship from our US facility. Processing and carrier transit times are confirmed in your order confirmation, and every order includes tracking.

Yes. All orders ship in plain, unbranded outer packaging with no product references on the exterior. Vials are cushioned and packed to arrive intact.

Accepted payment methods are shown at checkout. All card payments are processed over an encrypted, PCI-compliant connection.

Analytical testing is performed by independent third-party laboratories. Where a Certificate of Analysis has been issued for a lot, it is linked on that product's page with the lot number and issue date. If no report is shown, none is on file yet for that lot.

As shipped, lyophilized material is stable at room temperature during transit and may be held at 2–8°C for longer storage. Refer to the Certificate of Analysis for the lot for any product-specific handling notes. We do not provide reconstitution, preparation, or application guidance.

If an order arrives damaged, is lost in transit, or a lot does not match its Certificate of Analysis, contact us with your order number and we will replace or refund it.

We currently ship within the United States. Orders from international research institutions are handled case-by-case — contact us to check availability for your region.

No. These materials are supplied for laboratory research use only and are not for human or animal use. We cannot provide dosing, reconstitution, administration, or protocol guidance, and our staff cannot answer such questions through any channel.